SAMPLE COMPLAINT LETTER

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SAMPLE COMPLAINT LETTER

Your Address

Date

Name of Contact Person, or Consumer Complaint Division [if no contact person]

Title of contact person, if known

Company Name

Street Address

City, State, PIN Code

Dear / To whom it may concern:

Sub: Complaint about …………………….. (Name the product) Purchased from You

RE: Bill No and Date

On date, I bought, leased, rented, or had repaired a name of the product with serial or model number or service performed at location, date and other important details of the transaction.

Unfortunately, your product or service has not performed well or service was inadequate because state the problem. I am disappointed because explain the problem. [For example, the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.]

To resolve the problem, I would appreciate you state the specific action you want - money back, charge card credit, repair, exchange, etc. Enclosed are copies of my records include receipts, guarantees, warranties, canceled checks, contracts, etc.

I look forward to your reply and a resolution to my problem, and will wait until set a time limit before seeking help from the Consumer Protection. Please contact me at the above address or by phone at home and/or office numbers with area code.

Sincerely,

Your Signature

Your name, printed

Enclosure(s) cc:

Example :

You are Apoorva/Arpit. You bought a refrigerator from Ganesh Electronics and electricals, Gandhi Marg, Nagpur. It does not function properly. Write a letter to the Sales Manager of the shop, complaining about the defect and asking for immediate replacement or repair, as necessary.

33, Stadium Road

Nagpur

16th September ,2008

The Sales Manager

Ganesh Electronics and Electricals

Gandhi Marg

Nagpur

Sir,

Sub : Complaint about Defective Refrigerator Purchased from You

Ref : Bill No. 234 dated 7^th August 2008

On 7-08-08, I purchased a Godrej refrigerator, Model No. 435, vide Receipt No. 234 from your showroom, paying Rs.15,000.

Unfortunately, the refrigerator does not function properly now. It does not cool properly and sidewalls of it get heated a lot. The freezing compartment of the refrigerator stops suddenly. It produces noise with vibrations.

To resolve the problem I would appreciate if you get the refrigerator checked properly by a qualified technician. Since, it is under warranty period, I request you to kindly send someone to replace it as it seems to have some manufacturing problem.

I look forward to your reply and a resolution to my problem, and will wait until a week before seeking help from the Consumer Protection. Please contact me at the above address or by phone at 0402667546 between 4.30 p.m. to 9.00 p.m.

Yours sincerely,

Arpit

Enclosures cc: Receipt of purchase and warranty card

LETTERS OF COMPLAINTS

You are Reno \ Reena of 25, Akbar Road, New Delhi. Write a letter to the Police commissioner (traffic) about inadequate parking facility in the Connaught Palace area of New Delhi.

25 Akbar Colony

New Delhi

9^th September 2008

The Police commissioner

Parliament Street

New Delhi

Sub: inadequate parking facility in connaught place area - reg-

Sir.

May I have the honor to draw your kind attention towards inadequate parking facilities in the Connaught place area? You know that it is a busy area round the clock. People come here from far and near for trading and sight seeing. The N. D. M. C. Park, Jantar Mantar and the Palika bazaar add its charm. Often one can see foreigners trading here in large groups. They hire vehicles. The provide traders and other persons find it difficult to park their cars. There is little space for parking near the Palik Bazaar which is quit insufficient. Even the pedestrians find it difficult to cross the road. The D. T. C. buses and the Red Lines remain on the move. It is highly imperative on your part to prove more parking spots. I hope you will pay attention to it and help the general public.

Thank you

Yours truly,

Reena

[REENA

You read in a newspaper the article ‘An Old Couple Murdered in Delhi. You decide to write a letter to the Commissioner of police complaining against the rising rate of crime against the old and helpless. People. Write the letter giving suggestions for the security of the older people. You are Arun of d-9 \ 9, Phase-I, Ashok Vihar.

D 9\ 9 Phase-I

Ashok Vihar

Delhi

12^th September 2012

The Commissioner of Police

Delhi police

Police head quarters

New Delhi 110002

Sub: Crime Against the Aged – reg-

Sir,

I wish to lodge a serious complaint with against the rising crime and violence against the aged. Every few days, we hear a murder of or robbing of the old. There have been some cases even of the rape of old woman living alone.

I feel your department can do a lot to make the aged feel secure in their homes. Beat constables should be given instructions to visit the old, helpless and if aged single people from time to time. There can be a special phone number at every police station for the use of the aged. The police officers and constables should be given special training to be sensitive to the needs of the aged.

I hope the police department will take some effective measures to prevent crimes against the aged.

Thank you

Yours truly,

Arun

[ARUN]